Discover How ProfitGuard Can Recover Charges On Your 1P Vendor Account With No Upfront Investment

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Brands RECOVERING Hidden Profits with amazon-vendor-central-logo-trans

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Do you even know how much money you’re losing every month?

From chargebacks to shortage claims and invoice issues… all these challenges relentlessly chip away at your profit margins.

Navigating the dispute process and talking to Amazon to get your money back can feel like an uphill battle.

Everything’s so complex and confusing, you don’t even know where to start.

But imagine if you had a strategic partner that would handle all of this for you, without charging anything upfront…

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There’s A Reason Why Amazon logo Disputes Are
So Difficult…

You probably didn’t know this but, Amazon's complex chargeback process and outdated automation infrastructure are not just operational hurdles… they're a profit-making machine.

Each year, Amazon banks billions from fines imposed on its Vendors for a range of issues, from unjust chargebacks to inventory discrepancies.

It's a system designed with complexity in mind, hoping that Vendors will find the process too daunting to reclaim their rightful earnings.

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But here's where ProfitGuard steps in…

We understand the intricacies of Amazon's system and know how to navigate it effectively because our ProfitGuard team is made up of former Amazon employees who worked in the ‘FinOps’ departments responsible for these charges.

With us as your ally, you can rest assured that we will tirelessly work to recover every penny owed to you.

Our expertise means you don't have to get entangled in the convoluted dispute process.

Instead, you can focus on growing your business while we secure the funds that should have never left your pocket in the first place.


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Don’t Fight Against Amazon logo Unless You Want To Lose…

  • Amazon's complex system is designed to challenge Vendors. Don't let it hold you back.
  • Because your brand deserves its rightful earnings. But trying to fight against Amazon is not the way to go. Instead…
  • Streamline your operations and dispute fines effortlessly with ProfitGuard.
  • We're here to reclaim what's rightfully yours

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Introducing ProfitGuard:

Your Key to
Effortless 1P Vendor Reimbursements

Maximise your profits
Maximise Your Profits

ProfitGuard is designed to tackle the headaches of Amazon chargebacks and shortage claims. Our expert team conducts a thorough audit, identifies errors, and recovers your lost revenue.

No Upfront Investment
No Upfront Investment

Experience the power of ProfitGuard without any initial financial commitment. We only charge a flat 15% fee on the money we successfully recover for you, making us a cost-effective solution compared to the industry standard of 25-30%.

Comprehensive Coverage
Comprehensive Coverage

We don't just focus on recent disputes. ProfitGuard delves up to 5 years back to reclaim your rightful earnings from past shortage claims, ensuring you recoup every penny you're owed.

Effortless Process
Effortless Process

Leave the complexity of disputing Amazon's charges to us. Our streamlined approach means you can focus on growing your business while we recover your funds.

Rapid Results
Maximise Your Profits

With ProfitGuard, you could see the bulk of your historic charges recovered within just 3 months. It's time to stop leaving money on the table and boost your bottom line.


Who Do We help?


    Struggling to unlock your brand's full Vendor Central potential? Don't let your competition steal all your customers. Get in the race and become #1.


    Don't know how to move forward and make Amazon profitable? We've helped Commercial Directors just like you turn Amazon Vendor Central from their biggest problem to their biggest profit driver.


    If you don't have time to shape a Vendor Central strategy because of all the daily fires you have to put out, don't fear... there's a way forward.

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This is why we can virtually
Guarantee we’ll transform Vendor
Central into your BEST channel...

Launch & Scale Faster With A Unique Strategy
Launch & Scale Faster With A Unique Strategy

We’ll rapidly scale your brand on Amazon with a tailor-made strategy, so you can leave competitors behind and experience unstoppable growth.

We Will Run Your Amazon  Channel For You
We Will Run Your Amazon
Channel For You

Enjoy peace of mind knowing your business is running smoothly without you… and that we've streamlined your operations to save time, money, and effort

Done For You Traffic & Sales
Done For You Traffic & Sales

Witness the power of perfectly chosen keywords that attract your ideal customers to your product listings

Let Us Unlock Your Brand’s  True Potential
Let Us Unlock Your Brand’s  True Potential

We’ll help you stop wasting your resources by uncovering hidden inefficiencies in your account. So you can watch your sales skyrocket as we unlock your brand's true potential

Become #1 In Your Category
Become #1 In Your Category

Gain deep insights into your category's potential, and visualise the untapped possibilities waiting for you in your market. So you can become the category leader in no time

Guide Customers To The Perfect Products
Guide Customers To The Perfect Products

We’ll streamline and optimise your product catalogue to maximise visibility, conversions, and sales.

What will you choose?

If you're struggling to make Vendor Central profitable, you have two options...

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  • Option #1:

    Continue as you are. Fighting fires, underselling your brand, fretting about the competition, feeling overwhelmed...

    And just hoping everything will work out in the end.

  • Option #2:

    You can have an Amazon Vendor Central account that runs like clockwork, churning out predictable and sustainable profits, without you being there.

    If you're ready to shift from obscurity to bottomless profits on Vendor Central... ready to uncover all the hidden opportunities and turn it into your biggest profit driver…

    Then let us transform your brand's Vendor Central results.

    Click the button below to begin tapping into Vendor Central’s full potential.

Schedule Your Free Audit Now

Frequently Asked Questions

What is ProfitGuard and how does it work?

ProfitGuard is a specialist service designed to recover erroneous charges and deductions on your Amazon Vendor Central account, such as shortage claims, chargebacks, price claims, return issues, coop issues, and invoice/payment discrepancies.

Our team, comprised of former Amazon FinOps employees, conducts a thorough audit of your account to identify and dispute these charges.

Leveraging our deep expertise in Amazon’s systems, we manage the entire process from identification to recovery, ensuring that you receive every penny you’re owed without getting entangled in the complex and often frustrating dispute process.

How does ProfitGuard identify and recover charges?

We have developed a comprehensive audit process to review up to five years of account data.

From this we will identify contributing factors that have caused historical issues on your account and make recommendations to minimise them in the future.

We will then determine which charges and deductions are recoverable and develop a strategy to recover the maximum amount.

This is typically achieved through proactive and persistent dispute management, leveraging our expert team to navigate Amazon's convoluted, frustrating and inconsistent dispute process.

What types of charges can ProfitGuard recover?

We recover shortage claims, chargebacks, price claims, return issues, coop issues, and invoice/payment discrepancies.

Shortage claims typically account for the biggest recovery opportunity on mature accounts, as we can go back up to five years.

Chargebacks have a much shorter dispute window, however, we have been successful in recovering historic chargebacks when there has been a clear case of them being applied incorrectly.

We also have a lot of experience with all the other issues that can contribute to charges and deductions on Vendor Central and our team has had success with many complex cases.

What are the different types of Chargebacks on Amazon Vendor Central?

There are many different types, listed below, and the success rate in disputing these varies significantly.

If you have been experiencing any of these chargebacks on your Amazon Vendor Central account, reach out to us so we can advise you on the potential for recovery, and just as importantly, how to prevent any more!

  • ASN Accuracy
  • Carton Content Accuracy
  • Carton Information Compliance
  • Import Documents Late Delivery
  • Import PO On-Time Non-Compliance
  • Import Shipment Late Booking
  • No Show
  • On-Time Accuracy
  • Oversized Carton
  • Overage PO Units
  • Overweight Carton
  • Paper Invoice
  • Prep Issues
  • Rejected Delivery
  • Ships In Own Container
How much does ProfitGuard charge for its services?

We charge a flat 15% fee on the money we successfully recover for you, significantly lower than the industry standard of 25-30%.

This is only billed after the payments have been reimbursed into your bank account.

Do I need to provide any upfront payment?

No, there is no upfront payment required. We only charge a fee based on the recoveries we secure.

How long does it take to see results with ProfitGuard?

We typically audit accounts within a couple of business days to give you an idea of the potential recovery amount and to give a detailed analysis of what has caused the issues on your account.

The time it takes to recover your funds depends on how many charges need to be disputed and how much caseload Amazon has on their side.

We typically see good progress on most projects within the first 6-10 weeks.  Larger projects will take longer, especially if there is a significant backlog to get through.

What makes ProfitGuard different from other recovery services?

Our team consists of former Amazon 1P FinOps employees, offering unparalleled expertise.

We do not rely on automation, because this simply does not work on Amazon Vendor Central and misses the nuances that are important with individual cases.

We take time and care with the recovery process to maximise recovery and work closely with our clients to resolve longstanding issues and to make them more efficient with their Amazon operations.

Where necessary, we will leverage the other expertise in our team, particularly in relation to catalogue and operations, to identify and resolve problems that can be contributing to errors during inbounding or logistical inefficiencies.

In essence, our team is the most experienced in the world when it comes to Amazon Vendor Central and we relish the opportunity to resolve long-term issues, rather than let them languish, as this would not be in the best interest of our clients.


Will I need to provide any documentation for the disputes?

We handle most of the dispute process independently and only very rarely require supporting documentation from the client.

In the vast majority of cases, we will not require any supporting documents or PODs (Proof of Delivery) from you to successfully dispute shortage claims.

For chargebacks that have been applied incorrectly (for example prep chargebacks) it is often necessary to share product imagery of the affected products to show to Amazon those products are not in breach of any policy, and so they can reclassify them on their system.

Can ProfitGuard help reduce future erroneous charges?

Yes, we provide detailed summaries of what contributed to the charges and offer recommendations to minimise future issues.

Is there a minimum contract length for using ProfitGuard?

We just require 30 days notice if you wish to stop using our recovery services.

Can I monitor the progress of my claims?

Yes, we provide regular updates and reports on the status of your claims and recoveries, typically after each month end, but you can request an update at any time.

You will also be given access to a live dashboard where you can monitor the progress of the whole project and individual claims.

What success rate does ProfitGuard have?

This depends totally on whether the charges and deductions have been applied correctly by Amazon.  In most cases we find they have not.

In the case of shortage claims, we have a very high recovery rate.

Out of 768 shortage claim disputes filed in the first few months of 2024, across multiple client accounts, we achieved a 98.1% recovery rate.

Chargeback recovery rates vary massively depending on the issue type.

Our success rate with other account issues, such as price claims, CoOp discrepancies and invoice issues is also very high.  Some issues can take time to resolve, but our team is dogged and determined.

How does ProfitGuard ensure maximum recovery?

We are meticulous and considered with dispute management.

We try to avoid entering into a negotiation with Amazon as this can often lengthen the dispute time and reduce payouts.

We do not use automation because it is ineffective, misses nuances and, at worse, places accounts at risk.

How do I get started with ProfitGuard?

Fill out our enquiry form by clicking the button to your left.

Then it's simply a case of providing us with access to your Vendor Central account with relevant permissions.

We will complete a no-obligation audit and once we've reported back to you, you can decide if you would like for us to proceed with recovery.

Once we've countersigned a Statement of Work, we're good to go and we'll provide you with regular updates on the progress of your recoveries.